Remote Support Services make it easy to diagnose computer problems

Our Online Remote Support Service Most Typically Resolves:

Malware is any program, usually a virus or spyware, that runs on your computer and does something harmful or unwanted. It can do many things like slow down your computer, corrupt your files, and/or send personal information over the Internet. It's best to get your computer cleaned at the first sign of an infection because the longer you wait, the more it spreads. It can infiltrate your email and send itself to your friends and family, or it can detect and spread to other PCs or laptops on your local home network! We have advanced tools to remove even the most stubborn malware without destroying your information and we search deep into your system to be sure that all traces are removed. You'll receive your computer in clean and healthy condition that you can use online with confidence. We can also add basic protection at no extra charge!

-Computer Repairs

Every computer runs into problems once in awhile, and we're here to help. With our many years of experience we can diagnose and repair anything from a loose connector to an entire main board. We have specialized tools to fix PCs, laptops and servers no matter what brand it is. We make sure your computer and components stay in an anti-static environment to prevent discharge damage and we handle each part like it's our own. We want to make sure you're completely satisfied with our work and we strive to be absolutely thorough with all repairs.

-Computer Upgrades

Adding hardware to your current PC or laptop is a great way to increase performance or add capabilities while still remaining affordable. We keep your components in an anti-static environment to preserve its new condition and to allow a fast and easy installation. We boot your computer and make sure the new components work properly and then we install the latest drivers. After the installation we thoroughly test your new components and make sure everything works the way it should.

We have many upgrades available for your PC or laptop like increasing RAM, adding a bigger hard drive, installing a faster processor, putting in a better video card, connecting a larger monitor or two, hooking up a 20x DVD burner, or upgrading your operating system. Increasing the RAM is the fastest and most affordable way to add to your computer's capabilities. Today's memory intensive programs can easily tax older standard configurations and RAM modules are one of the easiest components to replace. This can breathe new life into an older computer for a fraction of the cost of a new one. Another common upgrade is either adding a new hard drive or replacing an older, smaller drive. Digital cameras, camcorders, games and programs that have huge amounts of data can fill up your drive fast but this can easily be remedied with an additional hard drive. We also offer Data Migration from your old drive to a new one so you can preserve all your important information while increasing storage and speed. You can have your computer boot from the new drive, install a fresh copy of your current operating system, or upgrade to a new OS. We want our customers to have the most options available and to tailor our services to meet your needs.

-Computer Diagnostics

We will diagnose your computer for free! We will let you know which repairs are necessary, and which are optional. This gives our customers the ability to stay within budget and still get their PC or laptop up and running. We can easily check for hardware installation errors, viruses or spyware, software problems, fragmentation and disk errors, and upgrade options. We tell you what the problem is in easy-to-understand-terms and explain what options are available. We make sure our customers are completely informed and understand what services are needed.

- Secure your wireless connection

- Email setup

- Printer problems

Through remote support we have the ability to fix your computer over the internet. Clients like the fact that they can be shown how to install software, set up their e-mail, and how to run a program. Remote support also allows us to train you on the latest technology. Are you having trouble using or setting up that digital camera, and would you like to get those photos printed out at your local store cheap?

What if you can't fix my problem with remote support?

There are times when a problem cannot be fixed by remote support. In those cases an onsite repair

or dropoff would be necessary to repair the computer.